According to Gallagher Bassett's annual industry survey, premium affordability has emerged as the foremost concern for Australian insurers. Factors such as rising inflation, increased climate-related losses, and regulatory pressures are influencing premium pricing and the scope of coverage. This trend is particularly concerning for home-based business owners, who may find it increasingly difficult to secure comprehensive and affordable insurance coverage.
Concurrently, the industry is facing heightened cyber and data security risks. The Office of the Australian Information Commissioner reported that in the first half of 2025, malicious or criminal attacks accounted for 59% of reported data breaches, affecting over 10,000 individuals per incident on average. As insurers increasingly rely on digital platforms, the potential exposure to cyber threats grows, necessitating robust cybersecurity measures to protect sensitive client information.
For home services business owners, these developments underscore the importance of staying informed about industry trends and proactively managing risks. Engaging with insurance providers to understand policy changes, exploring options for cyber liability coverage, and implementing strong cybersecurity practices are essential steps to safeguard their businesses in this evolving landscape.
