Farm Insurance NZ :: News
SHARE

Share this news item!

AFCA Delivers Ruling After Trucking Company's Claim Denied

AFCA Delivers Ruling After Trucking Company's Claim Denied

The Australian Financial Complaints Authority (AFCA) has recently ruled against a trucking company after it was found to have misrepresented its insurance history and operational details when obtaining a policy from NTI.
This case underscores the critical importance of transparency and accuracy when securing insurance coverage in the transport industry.

The dispute arose when the trucking company, with a sole director referred to as "B," lodged a claim under its NTI commercial motor vehicle policy following the theft of a truck in May of the previous year. NTI declined the claim and refunded the premiums, citing misrepresentations regarding the company's insurance history and the radius of its operations. The insurer stated that, had accurate information been provided, it would not have offered coverage.

Investigations revealed that the company had falsely declared through a broker that it had been operating and holding insurance for two years prior to purchasing the NTI policy. In reality, the truck was purchased a year before the theft for $82,500 from a business partner, "C," who was the sole director of another company, "CT." C had organised the insurance with NTI through his broker, and the policy was issued on May 23, 2023.

AFCA's ruling highlights the necessity for businesses to provide truthful and complete information when applying for insurance. Misrepresentations can lead to claim denials, policy cancellations, and potential legal repercussions. For trucking companies, ensuring that all operational and insurance history details are accurately disclosed is paramount to securing valid coverage and protecting against unforeseen events.

This case serves as a cautionary tale for the transport industry, emphasising the need for diligence and honesty in all insurance-related matters. Engaging with reputable brokers and maintaining transparent communication with insurers can help prevent similar disputes and ensure that coverage remains intact when it is most needed.

Published:Saturday, 24th Jan 2026
Source: Paige Estritori

Share this news item:

Insurance News

Heightened Road Risks During Holiday Season Due to Increased Freight Traffic Heightened Road Risks During Holiday Season Due to Increased Freight Traffic
25 Jan 2026: Paige Estritori

As Australia enters the summer holiday season, insurers and transport specialists are raising alarms about heightened road risks resulting from the convergence of increased freight activity and holiday travel. This period sees a significant uptick in both passenger vehicles and heavy trucks on the roads, amplifying the potential for accidents and safety incidents. - read more
Celebrating Excellence: 2025 National Trucking Industry Award Winners Celebrating Excellence: 2025 National Trucking Industry Award Winners
25 Jan 2026: Paige Estritori

The Australian Trucking Association (ATA) has proudly announced the recipients of the 2025 National Trucking Industry Awards, recognizing outstanding contributions and achievements within the sector. These awards highlight the dedication and excellence of individuals and organizations that drive the industry forward. - read more
Premiums Decline in Australian Construction Insurance Market Premiums Decline in Australian Construction Insurance Market
25 Jan 2026: Paige Estritori

Australia's construction insurance market has entered a softer phase in 2025, with premiums decreasing across various lines due to heightened competition among insurers. According to Marsh's Construction Insurance Market Update 2025, premium reductions averaged between 5% and 15% in the first half of the year. - read more
Labour Shortages and Supply Chain Issues Elevate Insurance Claims Costs Labour Shortages and Supply Chain Issues Elevate Insurance Claims Costs
25 Jan 2026: Paige Estritori

In 2025, Australia's insurance industry is grappling with rising claims costs, particularly within the construction sector, due to labour shortages and supply chain disruptions. Crawford & Company's latest Claims Inflation Update highlights that construction expenses are increasing at a rate faster than general consumer prices, with the Building Cost Index (BCI) rising nearly 5% annually. - read more
Envest Group Unveils TLI Underwriting: A New Era for Heavy Motor Fleet Insurance Envest Group Unveils TLI Underwriting: A New Era for Heavy Motor Fleet Insurance
24 Jan 2026: Paige Estritori

Envest Group, a prominent player in Australia's insurance sector, has announced the launch of TLI Underwriting, a new agency dedicated to providing specialised insurance solutions for heavy motor fleet operators. This strategic move aims to address the unique challenges faced by larger transport businesses in Australia. - read more
AFCA Delivers Ruling After Trucking Company's Claim Denied AFCA Delivers Ruling After Trucking Company's Claim Denied
24 Jan 2026: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has recently ruled against a trucking company after it was found to have misrepresented its insurance history and operational details when obtaining a policy from NTI. This case underscores the critical importance of transparency and accuracy when securing insurance coverage in the transport industry. - read more


Farm Insurance Articles

Protecting Your Farming Future: Why Machinery Breakdown Coverage is Essential Protecting Your Farming Future: Why Machinery Breakdown Coverage is Essential
Farming is a vital part of New Zealand's economy and cultural heritage, representing a way of life for thousands across the country. With its unique landscapes and diverse climate, New Zealand farmers are renowned for producing a wide array of high-quality products that serve not only the nation's needs but also supply a multitude of international markets. - read more
Natural Disaster Preparedness: Insurance Tips for Farmers Facing Adversity Natural Disaster Preparedness: Insurance Tips for Farmers Facing Adversity
In the heart of New Zealand's pastoral verdure, the significance of preparedness for natural disasters is paramount for the farming industry. The distinct landscape, while providing an idyllic backdrop for agricultural pursuits, is not without its challenges. Farmers are often at the mercy of nature's unpredictability, making disaster preparedness not just prudent but essential for the continuity of their livelihood. - read more
Customizing Your Farm Insurance: Tailoring Policies to Fit Unique Agricultural Needs Customizing Your Farm Insurance: Tailoring Policies to Fit Unique Agricultural Needs
Those who work the land know that every farm has its own heartbeat - its unique rhythm defined by the crops it yields, the livestock it nurtures, and the natural environment it exists within. Recognizing this individuality is crucial, especially when it comes to safeguarding your agricultural investment with the right insurance policy. - read more
Securing Your Farm's Future: Top Estate Planning Tips for New Zealand Farmers Securing Your Farm's Future: Top Estate Planning Tips for New Zealand Farmers
New Zealand's farming community forms the backbone of its thriving agricultural sector, yet many overlook the critical importance of proactive estate planning. With farmland often being held within families for generations, securing its future is not just a financial concern, but a deeply personal one as well. - read more
Custom Farm Insurance: Tailoring the Perfect Policy for Your Agricultural Needs Custom Farm Insurance: Tailoring the Perfect Policy for Your Agricultural Needs
Welcome to the world of farm insurance, where no two policies are the same, just as no two farms mirror each other in operations and risks. As a farmer, you are acutely aware that your agricultural endeavors bring a unique set of challenges and needs. Recognizing this diversity is the first step in protecting your livelihood. - read more
Comparing Insurance Options for Mixed Farming: What Rural Owners Need to Know Comparing Insurance Options for Mixed Farming: What Rural Owners Need to Know
Welcome to our comprehensive guide on comparing insurance options for mixed farming. As a rural farm owner, you face unique challenges that require specialized insurance coverage to protect your livelihood. - read more
Protecting Your Farming Future: Why Machinery Breakdown Coverage is Essential Protecting Your Farming Future: Why Machinery Breakdown Coverage is Essential
Farming is a vital part of New Zealand's economy and cultural heritage, representing a way of life for thousands across the country. With its unique landscapes and diverse climate, New Zealand farmers are renowned for producing a wide array of high-quality products that serve not only the nation's needs but also supply a multitude of international markets. - read more
Customizing Your Farm Insurance: Tailoring Policies to Fit Unique Agricultural Needs Customizing Your Farm Insurance: Tailoring Policies to Fit Unique Agricultural Needs
Those who work the land know that every farm has its own heartbeat - its unique rhythm defined by the crops it yields, the livestock it nurtures, and the natural environment it exists within. Recognizing this individuality is crucial, especially when it comes to safeguarding your agricultural investment with the right insurance policy. - read more
Natural Disaster Preparedness: Insurance Tips for Farmers Facing Adversity Natural Disaster Preparedness: Insurance Tips for Farmers Facing Adversity
In the heart of New Zealand's pastoral verdure, the significance of preparedness for natural disasters is paramount for the farming industry. The distinct landscape, while providing an idyllic backdrop for agricultural pursuits, is not without its challenges. Farmers are often at the mercy of nature's unpredictability, making disaster preparedness not just prudent but essential for the continuity of their livelihood. - read more

Need a Quote?
Start your free farm insurance quote comparison here.

Start here

Farm Type:
Postcode:

Knowledgebase
Copayment:
A fixed amount you pay for a covered healthcare service, usually when you receive the service.