The survey indicates that Australian insurers scored 6.6% lower on the Preparedness Index compared to the global average. This gap underscores a growing vulnerability to digital security threats and the rapid advancement of AI technologies. Notably, AI has surged from the 11th to the third position in the ranking of major concerns within just two years.
Antonie Jagga, leader of PwC’s insurance operations in Australia, emphasised the urgency of addressing these challenges. He noted that the acceleration of risks related to cyber threats and AI is unprecedented, creating a preparedness gap that did not exist two years ago. This gap is particularly alarming given the increasing reliance on digital platforms and data-driven decision-making within the industry.
For real estate professionals, this trend is especially pertinent. The integration of AI and digital tools in property management, client interactions, and transaction processes means that the sector is increasingly exposed to cyber risks. A breach in digital security can lead to significant financial losses, reputational damage, and legal liabilities.
To mitigate these risks, it is imperative for real estate agencies to collaborate with insurers who are proactively enhancing their cybersecurity measures. This includes investing in robust digital security protocols, staying abreast of emerging AI-related threats, and ensuring that insurance policies comprehensively cover potential cyber incidents.
Furthermore, real estate professionals should seek insurance partners who offer tailored coverage that addresses the unique challenges posed by digital transformation in the property sector. This proactive approach will not only safeguard individual businesses but also contribute to the overall resilience of the Australian real estate industry in the face of evolving digital threats.
