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Australian Insurers Face Growing Challenges in Risk Preparedness

Australian Insurers Face Growing Challenges in Risk Preparedness

Recent findings from the PwC Insurance Banana Skins Survey reveal that Australian insurers are increasingly vulnerable compared to their global counterparts, particularly in areas of risk preparedness.
The survey, which gathered insights from 698 insurance executives across 42 territories, indicates that Australian insurers scored 6.6% lower on the Preparedness Index than the global average.
This gap underscores the pressing need for the Australian insurance sector to bolster its strategies against emerging threats.

Cybersecurity remains the foremost concern, maintaining its position as the leading risk for Australian insurers. The rapid evolution of cyber threats necessitates continuous adaptation and investment in robust security measures. Additionally, technological advancements, especially in artificial intelligence (AI), have surged as significant risks. AI has ascended from the 11th to the third position in the risk hierarchy within two years, highlighting the industry's struggle to keep pace with technological developments.

Antonie Jagga, leader of PwC’s insurance operations in Australia, emphasized the unprecedented speed at which these risks are emerging. He noted that the acceleration of cyber, technology, and AI-related risks is creating a preparedness gap that did not exist two years ago. This trend suggests that Australian insurers are feeling less equipped to manage these challenges compared to their international peers.

For tradespeople and small business owners in Australia, these findings have direct implications. The insurance industry's lag in addressing cyber and AI risks could affect the reliability and comprehensiveness of coverage options available to them. As insurers grapple with these emerging threats, policyholders may face uncertainties regarding the adequacy of their protection against digital risks.

To mitigate these concerns, it is crucial for tradespeople to engage proactively with their insurance providers. Discussing specific coverage options for cyber threats and understanding how insurers are adapting to technological risks can help ensure that their businesses remain safeguarded. Additionally, staying informed about industry developments and participating in risk management education can empower tradespeople to make informed decisions about their insurance needs.

In conclusion, the Australian insurance industry's current challenges in risk preparedness underscore the importance of vigilance and proactive engagement for policyholders. By staying informed and working closely with insurers, tradespeople can navigate the evolving risk landscape and secure appropriate coverage for their businesses.

Published:Saturday, 17th Jan 2026
Source: Paige Estritori

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Insurance Policy:
Broadly, the entire written contract of insurance. More narrowly, the basic written or printed document, as distinguished from the forms and endorsements added thereto.