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Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance

Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance

In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel.
This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.

One notable case involved an Australian traveller in the United States who required extensive medical treatment, resulting in a claim exceeding $3 million. Such high costs are attributed to the expensive healthcare system in the U.S., coupled with currency exchange rates that can further inflate expenses for Australian travellers.

Domestically, medical claims also presented significant financial burdens. In 2024, over 2,200 medical claims were made by travellers within Australia, totaling more than $10 million in incurred costs. These figures highlight that medical emergencies can occur anywhere, emphasizing the necessity for travel insurance even for domestic trips.

Common medical claims include dental emergencies, medical evacuations, and treatments for pre-existing conditions. The financial implications of these incidents can be substantial, making it imperative for travellers to ensure they have adequate coverage that encompasses a broad spectrum of potential medical issues.

To safeguard against unforeseen medical expenses, travellers are advised to thoroughly review their insurance policies, ensuring they understand the extent of coverage provided. This includes being aware of any exclusions or limitations, particularly concerning pre-existing conditions or high-risk activities. By doing so, travellers can embark on their journeys with confidence, knowing they are protected against potential medical emergencies that could otherwise lead to significant financial strain.

Published:Wednesday, 7th Jan 2026
Source: Paige Estritori

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Indemnity:
A legal principle that stipulates that insurance policies should restore the insured to the financial position they were in before the loss.