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AFCA's Decision Highlights Importance of Accurate Insurance Declarations

AFCA's Decision Highlights Importance of Accurate Insurance Declarations

The Australian Financial Complaints Authority (AFCA) has recently ruled against a trucking company that misrepresented its insurance history and operational details when obtaining a policy from NTI.
This decision underscores the critical importance of providing accurate information during the insurance application process.

The case involved a company, referred to as 'B', which lodged a claim under its NTI commercial motor vehicle policy after its truck was stolen in May of the previous year. NTI declined the claim and refunded the premiums, citing misrepresentations regarding the company's insurance history and operational radius. Had the correct information been provided, NTI stated it would not have offered coverage.

According to the case details, B's company purchased the truck a year prior to the theft for $82,500 from a business partner, 'C', who is the sole director of another company, 'CT'. C arranged the insurance with NTI through his broker, and the policy was issued on May 23, 2023.

This ruling serves as a cautionary tale for transport operators about the necessity of full transparency when applying for insurance. Misrepresenting or omitting critical information can lead to denied claims and potential financial losses.

For trucking companies, ensuring that all operational details, including insurance history and operational radius, are accurately disclosed is essential. This practice not only facilitates the acquisition of appropriate coverage but also ensures that claims are honoured when incidents occur.

In light of this case, transport operators are encouraged to review their insurance policies and application processes to confirm that all information provided is truthful and comprehensive. Engaging with reputable insurance brokers who understand the intricacies of the transport industry can also aid in securing suitable coverage and maintaining compliance with policy requirements.

Published:Sunday, 30th Nov 2025
Source: Paige Estritori

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