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SCTI Highlights Top 10 Costliest Travel Insurance Claims of 2024

SCTI Highlights Top 10 Costliest Travel Insurance Claims of 2024

Southern Cross Travel Insurance (SCTI) has unveiled its top 10 most expensive international travel claims made by Australian travellers in 2024, shedding light on the significant financial risks associated with unforeseen incidents abroad.

Leading the list is a claim amounting to $672,630 for a 76-year-old woman who suffered a stroke while holidaying in Albania. The substantial cost was primarily due to the necessity of an air ambulance to repatriate her to Australia, which alone exceeded $500,000.

Another notable case involved an 80-year-old woman who became critically ill in Thailand, experiencing a collapsed lung, urinary tract infection, and ruptured oesophagus. Her medical treatment and subsequent air ambulance transfer back to Australia resulted in a claim of $362,034.

These cases underscore the unpredictable nature of travel and the potential for substantial medical expenses. They serve as a stark reminder of the importance of securing comprehensive travel insurance that covers medical emergencies, evacuations, and other unforeseen events.

For Australian travellers, these insights highlight the necessity of thoroughly reviewing and understanding their travel insurance policies. Ensuring that the coverage aligns with the nature of the trip, the destinations involved, and any planned activities is crucial. Additionally, travellers should be aware of any exclusions or limitations within their policies to avoid unexpected out-of-pocket expenses.

In an era where travel has become more accessible, it's imperative to recognise that medical emergencies can occur anywhere, and the associated costs can be exorbitant. Investing in a robust travel insurance policy is not just a precaution; it's an essential component of responsible travel planning.

Published:Tuesday, 4th Nov 2025
Source: Paige Estritori

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Insurance Deductible:
the amount that an insured is required to contribute toward an insurance claim as stipulated in an insurance policy. Otherwise known as the "policy excess".