Farm Insurance NZ :: News
SHARE

Share this news item!

Surge in Claims for Non-Advised Disability Income Insurance

Surge in Claims for Non-Advised Disability Income Insurance

Surge in Claims for Non-Advised Disability Income Insurance?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Recent analysis reveals individual non-advised disability income insurance is leading the pack with a remarkable claims paid ratio of 113%.
In stark contrast, individual policies acquired through personal advice boast a much lower ratio of 68%, as outlined by the latest prudential data.

For disability income insurance (DII) products distributed via group superannuation and group ordinary channels, the claims paid ratios stand at 99% and 74% respectively over the 12-month period ending in June. These figures are based on a projected 24-month claims payment period.

The standout 113% ratio for individual non-advised DII underscores a scenario where claims payments surpass premiums collected, setting it as the leader among seven product categories available through four distinct sales channels.

Beyond individual non-advised DII, other product classes include total and permanent disability, death, trauma, consumer credit insurance, funeral, and accident insurance.

Interestingly, the Australian Prudential Regulation Authority (APRA), which is the source of this comprehensive data-originally reported by a financial industry publication, provides no additional commentary on these biennial life insurance claims and disputes statistics. Nevertheless, APRA’s recent annual report highlights ongoing endeavors to enhance the sustainability of individual DII products, which last year led to a reevaluation of capital requirements for select insurers.

Additional APRA data illustrates varying claims paid ratios for total and permanent disability (TPD) coverage: individual-advised has a 55% ratio, individual non-advised 58%, group super 100%, and group ordinary 37%.

Disability income insurance also tops the charts in terms of dispute frequency: for individual-advised products, there are 334 disputes per 100,000 lives insured, while the non-advised channel experiences even higher contention at 425 disputes per 100,000.

Published:Wednesday, 6th Nov 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Insurance News

Australian Government Enacts Stringent Reforms to Protect NDIS Integrity
Australian Government Enacts Stringent Reforms to Protect NDIS Integrity
02 May 2026: Paige Estritori
The Australian Government has enacted significant reforms to the National Disability Insurance Scheme (NDIS) to enhance its integrity and sustainability. These measures aim to protect the scheme from exploitation and ensure it continues to serve Australians with permanent and significant disabilities effectively. - read more
TAL Unveils Innovative TPD Support Option and Enhanced Income Protection for Self-Employed Australians
TAL Unveils Innovative TPD Support Option and Enhanced Income Protection for Self-Employed Australians
02 May 2026: Paige Estritori
Leading Australian life insurer TAL has announced significant enhancements to its flagship retail product, Accelerated Protection. These updates include the introduction of the Total and Permanent Disability (TPD) Support Option and strengthened income protection features tailored for self-employed individuals. - read more
Rising Claims Costs Challenge Australian Insurers Amid Natural Disasters
Rising Claims Costs Challenge Australian Insurers Amid Natural Disasters
02 May 2026: Paige Estritori
Recent natural disasters have significantly impacted the Australian insurance industry, leading to a substantial increase in claims costs. According to KPMG's annual review, the general insurance sector reported a profit after tax of $5.2 billion for the calendar year 2025, a decrease from $6.2 billion in 2024. - read more
EML Group's Strategic Acquisition of Guild Insurance to Drive Growth and Innovation
EML Group's Strategic Acquisition of Guild Insurance to Drive Growth and Innovation
02 May 2026: Paige Estritori
In a significant move within the Australian insurance industry, EML Group has acquired a 70% stake in Guild Insurance, forming a strategic partnership aimed at fostering growth and accelerating technological advancements. This collaboration combines Guild's extensive experience in general insurance and workers' compensation with EML's expertise in injury claims management and technology-driven solutions. - read more
Declining Commercial Insurance Prices in Australia Present Opportunities for Businesses
Declining Commercial Insurance Prices in Australia Present Opportunities for Businesses
02 May 2026: Paige Estritori
The Australian commercial insurance market is experiencing a continued decline in prices, presenting opportunities for businesses to enhance their coverage. According to reports from global brokers Marsh and Aon, commercial insurance rates in the Pacific region, led by Australia, fell by 12% in the last quarter of 2025, marking the steepest drop since reductions began in early 2024. - read more
ACCC Halts IAG's Bid to Acquire RAC WA's Insurance Division
ACCC Halts IAG's Bid to Acquire RAC WA's Insurance Division
02 May 2026: Paige Estritori
The Australian Competition and Consumer Commission (ACCC) has recently opposed the proposed acquisition of the Royal Automobile Club of Western Australia's (RAC WA) insurance arm by Insurance Australia Group (IAG). This decision follows a comprehensive six-month investigation into the potential impacts of the $1.35 billion deal. - read more


Farm Insurance Articles

Securing Your Farm's Future: Top Estate Planning Tips for New Zealand Farmers
Securing Your Farm's Future: Top Estate Planning Tips for New Zealand Farmers
New Zealand's farming community forms the backbone of its thriving agricultural sector, yet many overlook the critical importance of proactive estate planning. With farmland often being held within families for generations, securing its future is not just a financial concern, but a deeply personal one as well. - read more
Protecting Your Farming Future: Why Machinery Breakdown Coverage is Essential
Protecting Your Farming Future: Why Machinery Breakdown Coverage is Essential
Farming is a vital part of New Zealand's economy and cultural heritage, representing a way of life for thousands across the country. With its unique landscapes and diverse climate, New Zealand farmers are renowned for producing a wide array of high-quality products that serve not only the nation's needs but also supply a multitude of international markets. - read more
Natural Disaster Preparedness: Insurance Tips for Farmers Facing Adversity
Natural Disaster Preparedness: Insurance Tips for Farmers Facing Adversity
In the heart of New Zealand's pastoral verdure, the significance of preparedness for natural disasters is paramount for the farming industry. The distinct landscape, while providing an idyllic backdrop for agricultural pursuits, is not without its challenges. Farmers are often at the mercy of nature's unpredictability, making disaster preparedness not just prudent but essential for the continuity of their livelihood. - read more
Customizing Your Farm Insurance: Tailoring Policies to Fit Unique Agricultural Needs
Customizing Your Farm Insurance: Tailoring Policies to Fit Unique Agricultural Needs
Those who work the land know that every farm has its own heartbeat - its unique rhythm defined by the crops it yields, the livestock it nurtures, and the natural environment it exists within. Recognizing this individuality is crucial, especially when it comes to safeguarding your agricultural investment with the right insurance policy. - read more

Need a Quote?
Start your free farm insurance quote comparison here.

Start here

Farm Type:
Postcode:

Knowledgebase
Proximate Cause:
The primary cause of loss in an insurance claim, which sets in motion a chain of events leading to the damage or injury.