
NSW Treasury's review sheds light on a complex legacy of governance, culture, and accountability issues within icare. The review highlights the need for proactive management and closer collaboration between NSW Treasury, icare, and the State Insurance Regulatory Authority to establish an enhanced reporting framework that supports greater accountability.
The review has been seen as a guiding document for icare’s next phase. According to a spokesperson for icare, "This is an opportunity to deepen our commitment to transformation and address the recommendations comprehensively. Our internal initiatives already indicate that we can achieve more than a 5% reduction in core operational expenses."
Work Health and Safety Minister Sophie Cotsis emphasized the necessity of these changes to restore public confidence in icare. "Transparency and operational efficiency are paramount. This review will serve as a road map to elevate accountability within icare and across the state insurance system," she said.
A noteworthy alteration includes amendments to the State Insurance and Care Governance Act 2015. These changes are intended to bolster the accountability and transparency of icare's business performance. A significant shift will see icare's CEO no longer serving on the board, and the Secretary of the Treasury Department joining the board. Additionally, CEO appointments will now require ministerial approval.
icare has had a challenging few months, including the July departure of CEO Richard Harding. The insurer, which handles around 80,000 claims annually for about four million workers, is actively searching for a new CEO. In the interim, focused efforts are being made to save approximately $23 million a year. Talks with union representatives and staff are underway, with potential impacts on up to 130 jobs among icare’s approximately 1,800 employees.
Cotsis has also directed a letter to icare chair John Robertson seeking detailed plans on how the review's findings will be implemented. "Thorough and clear responses will be necessary to navigate these changes effectively," she added.
The information and insights shared in this article originate from a similar piece published on insuranceNEWS.com.au, ensuring that all steps are taken to offer a fresh perspective while keeping you informed of the pivotal structural changes within icare.
Published:Tuesday, 1st Oct 2024
Source: Paige Estritori
| Australian Insurers Brace for Profitability Decline After Record Highs 17 Dec 2025: Paige Estritori The Australian insurance industry is preparing for a downturn in profitability after achieving a decade-high return on equity (ROE) of 19% in the 2024-25 financial year. This peak performance was driven by robust underwriting results, substantial investment returns, and a period of relatively low natural disaster claims. However, industry analysts predict a six-point decline in ROE to 13% for the current financial year, bringing it back within the typical target range of 10% to 15%. - read more |
| Australian Insurtech Startups Experience Growth and Market Expansion 17 Dec 2025: Paige Estritori The Australian insurtech sector is demonstrating remarkable resilience and adaptability, with many startups reporting significant growth and successful market expansion. A recent survey of Insurtech Australia members reveals that companies generating annual revenues between $1 million and $10 million have experienced a 30% increase in revenue. Additionally, there has been a 10% rise in investment from private backers, indicating strong confidence in the sector's potential. - read more |
| Australian SMEs Advocate for National Reforms to Combat Rising Insurance Costs 17 Dec 2025: Paige Estritori Small and medium-sized enterprises (SMEs) across Australia are facing mounting challenges due to escalating insurance premiums. A recent report by the Australian Chamber of Commerce and Industry, in collaboration with the Insurance Council of Australia, highlights the urgent need for coordinated national reforms to address this pressing issue. - read more |
| WFI Insurance Joins Forces with Farmsafe Australia to Boost Farm Safety Standards 16 Dec 2025: Paige Estritori In a significant move to enhance safety within the Australian agricultural sector, WFI Insurance has announced a partnership with Farmsafe Australia. This collaboration is designed to raise awareness about farming hazards and advocate for the adoption of safer work practices among farmers. - read more |
| Argis Underwriting Partners with Pacific International to Expand Farm Insurance Offerings 16 Dec 2025: Paige Estritori Argis Underwriting has announced a new partnership with Newcastle-based Pacific International Insurance, enabling the company to resume offering farm insurance coverage across Australia. This development comes after Argis ceased providing new business and renewal terms on its Farm Extra Insurance in April, following the conclusion of a five-year arrangement with HDI Global Specialty. - read more |
| WFI Insurance Reports Significant Decline in Farm Liability Claims 16 Dec 2025: Paige Estritori WFI Insurance has reported a notable decrease in farm liability claims across most categories, signaling a positive trend in safety practices within the Australian agricultural sector. The insurer observed a 75% reduction in falls from height over the past year, alongside a 30% decline in impact injuries, marking the lowest level in four years. - read more |
| Securing Your Farm's Future: Top Estate Planning Tips for New Zealand Farmers New Zealand's farming community forms the backbone of its thriving agricultural sector, yet many overlook the critical importance of proactive estate planning. With farmland often being held within families for generations, securing its future is not just a financial concern, but a deeply personal one as well. - read more
|
| Protecting Your Farming Future: Why Machinery Breakdown Coverage is Essential Farming is a vital part of New Zealand's economy and cultural heritage, representing a way of life for thousands across the country. With its unique landscapes and diverse climate, New Zealand farmers are renowned for producing a wide array of high-quality products that serve not only the nation's needs but also supply a multitude of international markets. - read more
|
| Customizing Your Farm Insurance: Tailoring Policies to Fit Unique Agricultural Needs Those who work the land know that every farm has its own heartbeat - its unique rhythm defined by the crops it yields, the livestock it nurtures, and the natural environment it exists within. Recognizing this individuality is crucial, especially when it comes to safeguarding your agricultural investment with the right insurance policy. - read more
|
| Natural Disaster Preparedness: Insurance Tips for Farmers Facing Adversity In the heart of New Zealand's pastoral verdure, the significance of preparedness for natural disasters is paramount for the farming industry. The distinct landscape, while providing an idyllic backdrop for agricultural pursuits, is not without its challenges. Farmers are often at the mercy of nature's unpredictability, making disaster preparedness not just prudent but essential for the continuity of their livelihood. - read more
|
| The Farmer's Handbook to Quick and Effective Insurance Claims Insurance is a vital part of safeguarding any farming operation. As a farmer, protecting your property, equipment, and livelihood from unexpected events like natural disasters, theft, or accidents is crucial. Adequate insurance coverage ensures that you can recover quickly from setbacks without enduring overwhelming financial strain. - read more
|
| Understanding the Coverage: What Your Farm Insurance Should Include The serene morning mists settling over green pastures and the peaceful clucking of poultry might paint an idyllic picture of farm life, but seasoned farmers know that this lifestyle comes with its own set of risks and uncertainties. In the world of agriculture, each new day could bring events that threaten your way of life and the heart of your business. This is where farm insurance becomes not just important, but essential. - read more
|
|
Customizing Your Farm Insurance: Tailoring Policies to Fit Unique Agricultural Needs Those who work the land know that every farm has its own heartbeat - its unique rhythm defined by the crops it yields, the livestock it nurtures, and the natural environment it exists within. Recognizing this individuality is crucial, especially when it comes to safeguarding your agricultural investment with the right insurance policy. - read more
|
|
Protecting Your Farming Future: Why Machinery Breakdown Coverage is Essential Farming is a vital part of New Zealand's economy and cultural heritage, representing a way of life for thousands across the country. With its unique landscapes and diverse climate, New Zealand farmers are renowned for producing a wide array of high-quality products that serve not only the nation's needs but also supply a multitude of international markets. - read more
|
|
Natural Disaster Preparedness: Insurance Tips for Farmers Facing Adversity In the heart of New Zealand's pastoral verdure, the significance of preparedness for natural disasters is paramount for the farming industry. The distinct landscape, while providing an idyllic backdrop for agricultural pursuits, is not without its challenges. Farmers are often at the mercy of nature's unpredictability, making disaster preparedness not just prudent but essential for the continuity of their livelihood. - read more
|